STUDENT GRIEVANCE FORM

All grievances will be handled according to the process outlined in the Student Grievance and Appeals Policy. This Policy is located at: www.uowcollege.edu.au/support-resources/policies-procedures/.

When should this form be used?

This form should be used as per STAGE 2 of the ‘Grievance Resolution and Appeals Process’ to notify the College of grievances which are of a less serious nature. Less serious grievances are defined as complaints which concern a decision, act or omission by a member of College staff or committee which affects a student’s experience and should be addressed and resolved to avoid escalation.
NOTE: The grievance resolution process should commence at STAGE 1. Stage 1 of the grievance process requires students to approach and initiate discussion with a College staff member who is close to the issue or in a position to provide advice, such as a Student Advisor, teacher etc., before initiating formal grievance resolution processes. Where the grievance pertains to the conduct of a Student Advisor, the student may escalate the matter to a senior member of staff including the Student Services Manager. Please refer to the Student Grievance and Appeals Policy for more information.
Personal Details
Student Number
Title
Name Name First Last
Address Address
Street Address Address Line 2 City State / Province / Region Postal / Zip Code Country
Email
Phone
Course
In the space below, please explain what your grievance is: (Please list the relevant incidents as well as the relevant names and dates. Attach additional sheets if necessary)
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Date Date / DD / MM YYYY
Privacy

UOW College Australia is committed to protecting your privacy. The information provided in this form will be managed in accordance with UOW College’s Privacy Policy, available at www.uowcollege.edu.au/support-resources/policies-procedures/.

STUDENT GRIEVANCE FORM

STUDENT GRIEVANCE FORM

When should this form be used?

Personal Details

Privacy